Work with a leading Toronto startup.

We’re solving the multi-billion dollar “empty mile” problem in logistics – when a truck drives empty without freight (almost 200 billion “empty miles” every year in North America). FleetOps addresses this problem through a real-time marketplace that matches a driver to the right load at the right time, using machine learning. We work with a large number of clients and partners in the shipping and trucking industry. We’re a passionate team, backed by investors in Waterloo, Toronto, SF and NYC.

This role requires an individual with an entrepreneurial spirit, that is willing to pursue opportunities and assess risks related to growing our product. While this does not require prior experience in logistics or trucking, a basic understanding will help you relate to our users. Sales experience in the startup world does help, but if you come with the right attitude, we’ll get you up to speed with our sales playbook to ensure that you’re successful in this role.

Responsibilities

• Develop new business opportunities in conjunction with the growth strategy.
• Provide first level, front line communication to clients to understand their pain points and extract insights to improve the product.
• Actively manage the organization’s CRM with accurate notes.
• Maintain frequent contact with clients, participate in customer meetings and quarterly business reviews.
• Document, investigate and resolve customer concerns in a timely fashion.
• We’re a start-up, things come up, so be prepared to step in to help out. Great learning opportunities will result!

Required Skills

• Previous sales experience in a startup is an asset.
• Self-starter. We are looking for people that are excited to learn and take on new challenges.
• Solution-oriented. Challenges will come up and we want somebody who can think on their feet.

Desired Skills

• Knowledge of the logistics industry is an asset.
• Strong time management skills.

Looking for an opportunity to make an impact at a fast-growing startup, with an even larger impact on healthcare? We’re looking for an independent, self-motivated, and ambitious candidate with a sincere passion for healthcare to help us grow and support the next evolution of the PocketHealth platform. We’re growing incredibly fast (with patient volume doubling every quarter) and are looking to accelerate further by adding a Business Development function to our existing Sales team.

Our mission is simple: change how hospitals, clinics and patients think about accessing personal health information. We envision a healthcare system where security and patient accessibility complement each other, and our flagship solution, PocketHealth, is proving this reality in hundreds of institutions every day.

All said, our founding belief is that by moving more health data into the hands of patients, the entire system gets better. If you think you may be the passionate, sales-oriented communicator that can help make this vision a reality, read onwards!

About the role

This is a full-time position located in downtown Toronto.

As an early member of our BDR team, you’ll hit the ground running and provide a real impact from your first day, helping our fast-growing platform build on the hundreds of hospitals and imaging centres integrated with (and loving) PocketHealth.

We’re creating a new category in the Medical Image Sharing space, so you’ll spend a ton of time evangelizing the concept of patient-centric data sharing and asking prospects to think differently. That said, most of your day (to start) would fall into the below categories:

• You’ll identify leads in our target industries to build robust customer prospect lists, generating leads through research and connections
• Reach out to prospects regularly through a combination of email campaigns, phone and new media channels, prioritizing those who best match our customer profile
• Establish meetings with new prospects, creating opportunities for our Sales team to demonstrate the platform over a live demo, either online or in-person
• Work with the Sales team to manage lead follow-ups post-demo and throughout the sales process
• Collaborate with Marketing and Sales teams to execute lead generation campaigns
• Strategically map the territory and accounts alongside the Sales team
• Design and execute the Expansion strategy on key accounts
• Maintain diligent records in our CRM for reporting and tracking purposes

Overall, you will be on the front lines, helping introduce healthcare executives to the concept that when patients are empowered with their own data, the hospital environment gets more efficient, secure and patient-friendly. We invest deeply in the growth and development of every new hire, and are looking for people who want to make an immediate impact and progress through the ranks of our team.

Why Work at PocketHealth

Hopefully by now you can tell that PocketHealth is a mission-driven company and we want all members of our team to love working here. That means all employees enjoy:

• Competitive compensation and 4 weeks paid vacation
• Work-From-Home Wednesdays
• Open concept offices in downtown Toronto with easy subway and streetcar access (need a break? Challenge one of your colleagues to a foosball match!)
• Regular 1-1s with your manager and the founding team. Your personal growth is a priority and we encourage regular goal-setting and career development discussions

Requirements

We are seeking a candidate with a demonstrated passion for helping others and who is excited by the potential for technology to create change in our healthcare system. That said, we are looking for a few key qualities and qualifications:

• Minimum of 1 year experience in a customer service or sales role in an office or medical environment
• Excellent English communication skills (verbal and written)
• Outstanding organizational skills and an ability to juggle multiple tasks
• Experience with, or passion for, SaaS sales would be an asset, but is not required